Create Racket

Privacy Policy

Last Updated: 30th January 2025.

This Privacy Policy describes how Create Racket ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website, createracket.com (the "Website").

1. Information We Collect

We only collect one type of personal information: your email address.

2. How We Collect Your Email Address

We collect your email address when you voluntarily provide it to us through the lead generation form on our Website.

3. Purpose of Collection and Use of Your Email Address

We collect your email address for the sole purpose of sending you marketing and promotional materials related to Create Racket, such as newsletters, updates, offers, and other information we believe may be of interest to you.

4. Disclosure of Your Email Address

We do not sell, rent, or trade your email address to third parties. We may disclose your email address to the following categories of recipients:

  • Service Providers:We may use third-party service providers to help us manage our email marketing campaigns. These providers will have access to your email address only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.They will be located in [Location of service providers]   

  • Legal Requirements:We may disclose your email address if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).   

5. Data Security

We take reasonable measures to protect your email address from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.   

6. Data Retention

We will retain your email address for as long as necessary to fulfill the purpose for which it was collected, which is to send you marketing and promotional materials, or until you request to unsubscribe from our mailing list.

7. Your Rights

Under the Australian Privacy Principles (APPs), you have the following rights regarding your personal information:

  • Access:You have the right to request access to the personal information we hold about you.   

  • Correction:You have the right to request that we correct any inaccurate or incomplete personal informationwe hold about you.   

  • Unsubscribe: You have the right to unsubscribe from our marketing emails at any time. You can do this by clicking the "unsubscribe" link at the bottom of any of our emails.

8. International Data Transfers

If we transfer your email address outside of Australia (for instance to a service provider as per point 4), we will take all reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy and the APPs.

9. Children's Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children.   

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.   

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:   [email protected].